Showing posts with label Systems. Show all posts
Showing posts with label Systems. Show all posts

Tuesday, February 17, 2015

The Bill Belichick HR System, by Luis Vicente Garcia

People are still buzzing over the Super Bowl. 

From the commercials to Katy Perry to the last play call that cost the Seahawks the game, what a night it was. 

And while everyone is talking about the play that Pete Carroll, coach of the Seahawks called, I want to talk about the call that Bill Belichick, coach of the Patriots made. 

- Bill is an architect. 

- He is smart. 

- Cunning. 

- Precise. 

And it shows with 4 Super Bowl wins in the last 13 years. 

That last play was just the final piece in the ultimate chess match. 

And Coach Belichick saw it a mile away. 

- He knew his opponent. 

- He knew the situation. 

- He could see into the future. 

This is really how you need to manage HR in your organization. 

You need to be able to forecast for the future. 

You need to know your personnel better than anyone.

You need to understand the challenges coming, the opportunities that present themselves and be ready to make the play call that will help your company succeed. 

Today I want to pose a question to you. 

What are you doing day-in and day-out to make sure you are ready to make that play call?

How can you to truly be effective in forecasting for the future? You need to be in place to make the game winning play. Not an easy task, I know, but you can all do it.
 
Just simply, start working on your plan
and be playing at a championship level this season!

To your success, 

Luis Vicente Garcia
coachluis@luisvicentegarcia.com
 
 

Monday, July 14, 2014

Systems and processes in Franchising

As we continue to embark on a learning experience about franchising, I would like to ask you a question: How many franchising companies do you know? They may be a fast-casual restaurant, a pharmacy, a hotel chain, a rental car agency, a flower shop, a barber, an ice cream parlor or so many others you cannot even imagine. Almost 90 industries use the Business Franchising Model in order to grow their network. So now go out and start thinking on the places you visit, the shops and restaurants you go and see if you can figure out which of those are franchising establishments.

How can you achieve fast and steady growth and guarantee that it is all done in the same way? The answer is very simple: it is all a system, a series of processes and programs the franchisee has to follow, all very well documented in the different kinds of operational manuals all franchising systems (small or large) have. And the franchisee follows a strict training process that allows the new owner (he or she most times call themselves entrepreneurs) to perform at the level the franchisor (the owner of the franchise) requires.

Why? Very simply because you, the customer, will expect to buy the same hamburger, sandwich, pizza every where they go  in the world; you would expect to receive the same level of quality service from your rental car agency or your hotel also anywhere. And franchising developed a system in which you can be certain of getting those every time you go and visit one of these stores. This is why it is a system, a process, that when done well, it will allow you to grow and constantly improve your business.

And then you can start doing your own research. Which places do I go frequently to shop, dine, or use during my travels? It is actually amazing to realize that some of the largest service companies in the world operate through franchising. Hotels, car rentals, full service or fast food restaurants; you name it. They are mostly franchising units that are required to operate under a series of standards and quality measures so that you, the customer will (almost) always receive the same (or similar) product, with the same quality and with the same level of service.

Understand that it s all a system and processes, and when followed, they will produce the best results.

Please visit www.luisvicentegarcia.com in case you are interested in books and programs that would improve your results and performance, and if you wish to develop your skills in different managerial areas.



 

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