Ready to close Q1?

Can you believe we’re nearing the end of the first Quarter of 2015 already?  In today’s “feast or famine” economy, 95% of business owners and managers are behind in their quotas. You heard me right. 95%! And you name the quota: sales, marketing plans, budget, innovation, etc.

Social media has taken over the world of marketing. But the costs of online ad campaigns are soaring through the roof! Then there’s the predicted downturn in the economy that is causing consumers to hold tight to their wallets. Add to that the new burden of minimum wage increases, and business owners have a real problem on their hands.

But I have good news for you. There are proven systems and processes you can put into place today to draw more clients and consumers to your door, ensuring a steady steam of revenue even in today’s unstable market.

As a Business Performance Coach, an internationally motivational speaker and a Best-Selling author, I have helped business owners, Sales and HR representatives just like you in many industries and in different countries, increase their business and revenue in just under six-months, using simple but proven techniques.

Do not let the issues you are facing in Q1 define the rest of 2015 for you and your company. You can do incredily well.

If you’re ready to see what Sales and motivational Training can do for you, our TEAM and your company, allow me to put my skills and expertise into work for your business today. Click here to learn more about the programs and systems I have created especially for you.

To Your Success,

Luis Vicente Garcia
Business Performance Coach

Business Insider Newsletter - February 2015

Dear friends,

As February is just starting I wanted to share with you my latest "Business Insider Newsletter, a FocalPoint Coaching Newsletter which is filled with important insights and interesting information for managers, executives, business owners and entrepreneurs.

In this month's edition we cover:

- digital advertising
- customer service
- sales training
- other interesting topics

Here is the link to the Newsletter 

http://goo.gl/xqKqyM

If you would like to get information on how I can help you and your company grow, please contact us at coachluis@luisvicentegarcia.com

Have a great and productive month

Luis Vicente Garcia

The Foundation of your Business: Creating Customer Satisfaction

A very critical factor in today’s world is to understand how a successful business looks like. You might be selling pizza, tiles, be a dentist or having a much larger company. But regardless of the size, we all - and specially the business owners and the entrepreneurs who created the companies - need to be very clear as to which key and critical factors are necessary to make a business successful in today's economy.

When you build a building, you always start with the foundation. And what is the foundation? It is the basis on which you create your company. The purpose of a business is not to make a profit; the purpose of a business is to create and keep a customer. Brian Tracy, whom I have the privilege to work with at FocalPoint Coaching, mentioned that “of all the focus of everyone in the business, 80% has to be on customer creation, and the other 20% has to be on customer keeping.” And customer keeping is taking such good care of your customers after the sale that he or she will either be back for more business or better yet, refer your company to their associates.

When you understand that the purpose of a business is to create and keep a customer, you design the methods and ideas that will make your company grow. And then you get in front of another important question: what is the measure of a successful business? The answer is customer satisfaction. The customer uses the product or the service you sell, and is so happy that they decide to buy your product or service over and over again.

And how do we measure customer satisfaction? The answer is repeat business. The customer buys it and is so happy they buy it again and tell their friends, and then buy some more. Here's the final, ultimate- and this is breakthrough stuff- the ultimate of successful business is that customers recommend you enthusiastically to others and say, "You've got to buy this product or service like I did."

In our comany we believe that you can transform your customers into your best salespeople, your advocates. The key to all of this - the foundation- is creating a great product or service that makes people happy, that causes them to buy again and causes them to enthusiastically tell their friends, and that has to be the central focal purpose of everything you do in business.

If you would like to get more information on how we can help you improve your sales team and improve your customer satisfaction, you can contact us at info@luisvicentegarcia.com .

Keep on being successful!